Items up to 50 grams in weight will cost $5.50.
A 500 gram Australia Post Express Post sachel will cost $9.90 and fit items up to approximately 310mm x 190mm x 50mm in size if under 500 grams in weight.
A 3 kg Australia Post Express Post sachel will cost $12.65 and fit items up to approximately 360mm x 280mm x 80mm in size, if under 3.0 kilograms in weight.
A 5 kg Australia Post Express Post sachel will cost $21.00 and fit items up to approximately 500mm x 400mm x 100mm in size, if under 5.0 kilograms in weight.
Bulkier and odd shaped items (eg. picks and detectors) will cost $27.50 for postage by Australia Post Registered Post.
Pick up from our store is free from postage costs.
Orders over $500.00 in value will have a "Free Freight" option selectable as you progress throught the shopping cart function.

 

If you select the weight based shipping option, it will show on your invoice in checkout as AUST GST (weight xxxxx). This is because of the way the shopping cart is structured and means it is the shipping cost for Australian weight base products. The GST component is shown beside the title Goods and Services Tax (GST 10%) and this is the amount of GST applicable on both the goods and the freight.

Delivery Timeframe
 
Orders placed for items paid for by instant payment methods such as Paypal and credit card payments normally will be shipped the same day, and definitely within 2 working days. Orders for non-instant payment methods will normally be sent the day the payment clears or shows in our account for cheque and direct deposits.
 
Orders received after 3.30PM will usually be sent in the following days mail.
 
Shipping times will vary depending on your location and will usually take between 1 to 2 working days for Express Post options, and 2 to 7 working days for Registered Post options to arrive, depending on your location.
 
Shipping Destinations and Restrictions
 
Accessory items are able to be shipped within Australia, New Zealand and the United Kingdom.
Minelab detectors will be shipped within Australia only.
We do not ship to other countries.
Items containing Lithium Ion batteries must be shipped by road freight only.
 

Shipping and Delivery Policy
 
Gold City Detecting utilises Registered Post and Express Post sachels as the preferred method of sending goods as the items are then traceable and less likely to be lost. Bulkier items such as detectors will be sent by Registered Post. We do not send any items by normal mail. Large items may need to be sent by a courier, and in that case insurance is highly recommended and encouraged. Please enquire about any special needs. Gold City Detecting will not be held liable for any losses of goods incurred once they are passed on to a freight company.
 
Shipping costs have been calculated based on the product weight, shape and size in the shopping cart, and shipping costs are selectable as you pass through the shopping cart. These costs will be added to the total amount before checkout. GST is shown as a separate amount prior to checkout. Shipping times are as the above "Delivery Timeframe" policy.
 
Customer Service policy
 
Gold City Detecting is committed to providing exceptional customer service and advice, along with quality products. We offer advice on detector selection from over 20 years of hands on experience. We will try our hardest to ensure that all the products listed on our website are currently in stock, and that the pricing of those goods is current and correct. In the event that we do not have an item in stock, it is generally procureable within 2 working days. We guarantee that we will notify you within 2 working days if any item is unavailable and we are unable to fill your order, to allow you to arrange an agreeable alternative, a backorder, or a full refund.
 
Refunds policy
 
Please chose carefully.

Gold City Detecting does not normally offer refunds because,
 1: You have changed your mind or
 2: you have made a poor choice
 

Manufacturers warranties will be applicable. We will offer you the choice between a replacement, a store credit, or a refund if the goods are found to be,
 1: Faulty or defective and not repairable subject to applicable manufacturers warranties.
 2: Not fit for the purpose they are described to be fit for.
 3: Are significantly different to the goods described
 
       
 We'd like to hear from you and be able to assist in your request.